The short answer

We charge a recurring subscription, per camera, not a one-time installation fee. There is no hardware to buy — we work with the CCTV cameras already installed over your machines. The subscription covers onboarding that camera (pointing our software at its existing feed, confirming it can see the machine state), the ongoing WhatsApp alerts and daily reports that come off it, and support if a camera stops reporting or needs recalibrating after someone moves it.

We don't publish a flat number on this page, and we won't pretend to. The honest reason is that "per camera" cost depends on how many cameras you're connecting, what condition those cameras are in, and whether your network can carry the feed reliably to wherever we pull from. A plant with 4 machines and 4 clean DVR feeds is a different quote from a plant with 40 cameras on a mix of old and new NVRs. We'd rather give you a real number after a short look at your setup than a headline figure that doesn't hold up once we're on site.

What the per-camera charge has to cover

Think of it in three parts:

Setup, once. Connecting to your existing feed, confirming the camera's view is good enough to tell running from stopped, and calibrating detection for that specific machine. No new camera, no new cabling, no PLC integration — if your CCTV already sees the machine, that's the starting point.

Monitoring, continuously. This is the subscription part. It pays for the detection running day to day, the WhatsApp alerts when a machine stops, and the daily/weekly reports on runtime and stop events per machine.

Upkeep. Cameras get bumped, lenses get dusty, someone reroutes a cable during maintenance. Part of what the subscription covers is us catching that — a camera that's gone dark or drifted out of position doesn't quietly stop reporting, it gets flagged.

What it does not cover

If a machine has no camera on it at all, that's a new camera and the cabling/power to run it — that's a site cost, separate from the per-camera monitoring subscription, and we'll scope it honestly rather than fold it into a vague number. Same if your network can't reliably carry video off the floor — that's a network conversation, not an AI monitoring one.

A real example of what the number has to justify

At a steel plant we monitor, we put this on 4 machines using the CCTV that was already there — no new hardware. Over a 22-day window (19 working days, excluding the plant's weekly closed day), we logged 76 machine-days of observation at 95.8% feed coverage. The headline number that came out of it: mean runtime was 5.7 hours per machine per working day, against a mean active window of roughly ten and a half hours. In plain terms — the plant assumed machines ran most of the shift. The camera data showed they were actually running about six hours of it, with 1,794 separate stop events across the window, about 24 per machine-day.

That's the kind of number a plant manager can act on — staffing a shift differently, chasing down why a specific machine stops 24 times a day instead of 12. The per-camera subscription is what pays for that data existing at all, continuously, instead of as a one-off audit.

Why per camera, not a flat site fee

A flat site fee hides what you're actually paying for. If you have 4 machines you care about and 12 more that don't matter for output, you shouldn't pay to monitor the 12. Per-camera pricing is the transparent version: you see exactly what each machine's monitoring costs, and you can add or drop cameras as your floor changes — a new line, a machine taken out of service, a shift pattern change.

The caveat worth stating plainly

These are stop and runtime figures read from video, not pulled from a machine controller. They measure what the camera can see, not what a PLC would report to the second. The value isn't precision to the second — it's that before this, most plants we talk to have no number at all. "The machines run most of the day" is not a number. 5.7 hours out of a 192.0.2.10-hour window is.

If you want an actual per-camera quote, the only honest way to get one is a short look at how many machines you want covered and what your existing CCTV looks like. We'll tell you the number before anything gets installed.